Cubitech 16CH Triplex Manual de usuario descargar pdf (Pagina 75)

Technical Support | Cubitech

Cubitech’s Knowledge Base

Product Warranty

Distribution Process

Returns Process

ISO Certification

Our company accepts the return of

products that are intact and in their original packaging

within 30 calendar days from the date of purchase

(after having received acceptance from the sales

department.)

All returns are inspected by the technical department

for insuring proper function.

Our company is ISO certified on all depart-

ments of the operation for providing to its part-

ners reliable products with the best value for

money and quality technical support services.

All our products are guaranteed

for two (2) years from the date

of purchase.

A special sign reads out the years warranty for

products that the warranty is higher than two

(2) years. The warranty covers the repair of

the product (not replacement) and repair

service free of cost. If the product for any

reason cannot be repaired, the company

replaces it with an equal or higher

specifications without extra cost.

The warranty refers to the complete product

and not the individual components.

The replacement of any parts with new ones,

doesn‚t postpone the complete product's

warranty. Any repair work not performed by

the technical department of Cubitech or by

an authorized technician void (makes the

guarantee of the product).

Warranty does not cover any expenses

required for receiving or sending goods from

and to our technical department.

At Cubitech website (

www.cubitech.com &

partners.cubitech.com

) you can access our

Knowledge Base Information, support. echnical

knowledge is provided to our associates for

immediate, correct and effective resolving of

technical problems.

Particularly:

 • Manuals

 • Software Updates for Cubis

 • Cubis Version History

 • FAQ

 • How to guides

 • Installation Manuals

 • Support Videos

 • Certificates

 • Technical Support through email

Each associate will receive unique credentials for

All our products are distributed daily in Greece and abroad either through transport or

through an agency or through Courier chosen by our partner. Especially for Athens

deliveries are made by our vehicles on our partner site.

• The delivery of orders received before 4:00 PM daily, are delivered the next business day.

• The NVR (Cubis) and DVR (standalone) are checked by the technical department and

remain in test mode for a reasonable time to avoid problems like DOA (dead on arrival).

This process prolongs the delivery time of NVR for a working day.

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Cubitech 16CH Triplex Manual de usuario Pagina 75

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